The Business Intelligence, Analyst (BI Analyst) is responsible for conducting research and analysing large data sets utilising the WCB data warehouse. The incumbent supports operational areas to develop specific requirements and research approaches to meet stated and unstated business needs and reports on findings. Additionally, through ongoing analysis and working with operational areas, the BI Analyst will mentor users on accessing Data Warehouse and identify and implement source system improvements.
Supports operational areas in decision making through understanding business needs and providing information in a clear, relevant format such as a dashboard, report or presentation to facilitate better decision making. The analysis will often go to the Board or Finance for external presentation.
Proactively develops research studies, conducts analysis to uncover new trends or perspectives on WCB data, and provides findings to the appropriate business unit for review.
Provides expertise to WCB divisions and departments in using the WCB Data Warehouse and provides training on technology and best practices for using the WCB Data Warehouse and presenting results.
Mentors users in the operational business units on the available data, how to access the Data Warehouse, and how to perform less complex analyses.
Identifies and designs new Data Warehouse tools and datasets to improve service to the business units.
Responsible for data quality. Data stewardship will be accomplished through analysis and documenting business data problems. These findings will be provided to the appropriate group to implement upgrades, whether the BI Database Analyst, Information Technology or operational business units.
Creates management dashboards on WCB programs.
Performs other related duties as assigned.
University degree in Business Administration/Commerce, Economics, Social Sciences, Mathematics or a related discipline
Minimum five (5) years experience in a data analyst or research position, preferably working in a data warehouse environment, including experience with SQL queries for data retrieval.
Knowledge of statistics and financial concepts
Advanced proficiency in Microsoft Excel
Proficiency with database connection, data manipulation and advanced formulas
Strong analytical and problem-solving skills to obtain information, evaluate data quality, develop research methods and analyse large volumes of data.
Excellent verbal and written communication skills, including the ability to present and explain complex information in plain language
Ability to develop reports, presentations and dashboards to represent information from complex analysis graphically
Strong interpersonal skills to work with all levels of stakeholders within WCB, including delivering excellent customer service and having empathy for the needs of the business.
Ability to think creatively and innovatively
Ability to work independently and in a team environment
Knowledge of tools such as PowerPivot, Power BI, PowerQuery and Reporting Services would be an asset.
Detailed knowledge of WCB policies and systems would be an asset.
The WCB recognises that individuals may face barriers that hinder their full and equal participation in the workplace. It is committed to providing reasonable accommodation to all employees and candidates who may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The ability to communicate proficiently in both official languages (English & French) is an asset.
A satisfactory criminal record check and education verification will be required for the successful candidate.
The compensation for this position is currently under review, subject to the outcome of the Joint Job Evaluation process.
You may be asked to demonstrate your ability through competency-based interviewing and testing.
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and diseases. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
WCBdoes encompass what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The categories of WCBdoes include Security, Wellness, Engagement and Growth.